
How do you tell a product is brand new ?
To determine if your laptop or desktop is brand new, consider these key indicators:
- Packaging : Look for intact, factory-sealed packaging with no signs of tampering, such as torn plastic, broken seals, or re-taped boxes. Original packaging should include all protective materials, manuals, and accessories.
- Physical Condition : Inspect the product for any scratches, dents, fingerprints, or wear. A brand-new item should have no visible signs of use, with pristine surfaces, ports, and screens.
- Serial Numbers and Labels : Check the serial number on the product against the one on the packaging or receipt. Mismatches may indicate a used or refurbished item. Labels or stickers should be clean and properly aligned.
- Accessories and Components : Ensure all included accessories (cables, chargers, manuals, etc.) are sealed or unused. Missing or worn accessories can suggest prior use.
- Software/Firmware : For devices with software, check if the setup process starts from the initial welcome screen or if accounts, data, or settings are already present, indicating prior use.
- Battery Health : If applicable, check the battery health (via settings or diagnostic tools). A brand-new device should show near 100% battery capacity with no charge cycles.
- Retailer and Documentation : Buy from reputable retailers to reduce the risk of receiving used or refurbished items. Verify the purchase receipt, warranty card, and manufacturing date, which should align with a recent production.
- Smell and Cleanliness : New electronics often have a distinct “factory” smell, free from odors like perfume or cleaning agents that might indicate refurbishment.
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